International Education Strategy and Marketing

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This News and Views page is my Blog.

I use it to:

  • View from Prague Congress Centre - EAIE 2014share tips and advice on internationalisation approaches
  • highlight training, conferences or events that I am involved with
  • link to helpful or interesting news items, reports or other resources
  • comment on topics relevant to those working in international education

This page shows the ten most recent blog articles. A complete list of all articles since the blog started in May 2014 can be found on the Blog Archive page.

Vicky Lewis Consulting Blog

International KPIs

Posted on 9 Dec 2020 at 11:26 by Vicky Lewis

A question of alignment

AlignmentThose who read last month’s blog will know that I am working on a research project which explores the profile of the international / global dimension in institutional strategic plans across the UK Higher Education sector; and that, rather than waiting until I’ve finished, I’m going to share emerging observations as I go (with the caveat that some of the details may change as I get further through the project).

Today’s blog highlights some issues to be explored in more depth at a session that Janet Ilieva and I will be delivering at the British Council’s International Education Virtual Festival on Thursday 21 January 2021. The theme of the Festival is ‘Sustainable Futures for International Education’ and it runs from Monday to Thursday of that week (I think our session is in the final slot).

Our presentation will first draw on my research to explore the relationship between the rhetoric in strategic plans and the international KPIs used to measure progress. We’ll then use Janet’s Education Insight Global Engagement Index (GEI) to investigate what actual performance against a range of indicators looks like at sector level.

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The UK HEI Strategic Plan Landscape

Posted on 10 Nov 2020 at 15:44 by Vicky Lewis

How prominent is the global dimension?

Banff National Park

I am currently working on a research project which explores the profile of the international / global dimension in institutional strategic plans right across the UK Higher Education sector. Rather than waiting until I’ve finished analysing everything, I’m going to share emerging observations as I go (with the caveat that my thinking may change as I get further through the project).

Today’s blog provides an overview of the UK HEI strategic plan landscape and makes some observations about institutions’ different approaches to weaving in an international dimension.

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Global Engagement and Sustainability

Posted on 8 Oct 2020 at 17:40 by Vicky Lewis

Highlights from The PIE Live

The PIE LiveI very much enjoyed The PIE Live virtual summit this week. Although it was a shame not to be able to meet colleagues face-to-face, the platform gave as close to a ‘normal’ conference experience as is possible in a virtual format. I can certainly see this becoming a much more frequently adopted approach to conferences than all the flying around the world we used to do. Which brings me to my two highlights of the conference: the Sustainability Panel and the Global Engagement Index Q&A huddle.   

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The Changing Face of the International Office

Posted on 7 Aug 2020 at 11:06 by Vicky Lewis

From the turn of the century to the 2020s

The changing face of the International OfficeIt was exactly twenty years ago, in summer 2000, that I was appointed to set up a university International Office from scratch.

I went from being Deputy Director of a (for that time) reasonably sized International Office in Scotland to inaugural Head of an as yet non-existent International Office on the south coast of England.

It was a wonderful opportunity. When I arrived, one member of staff in External Relations was responsible for ‘everything international’ – from student recruitment to Erasmus exchange coordination to international student pastoral support and advice. She valiantly tried to corral the efforts of a handful of academic staff who would travel the world attending recruitment exhibitions and blithely signing MoUs or agent contracts. There was minimal coordination or communication beyond their own School.

International Office staff of that era from other institutions (you know who you are) may recall the frustration of finding that two separate (and often visually quite different) exhibition booths had been set up by different Schools / Faculties at the same recruitment event; or that separate visits to a potential partner institution had taken place in quick succession. 

Before I arrived, a consultant’s report had identified the opportunities and cost savings that would be derived from having greater coordination and a clear strategic focus. I was therefore in the fortunate position of being given carte blanche to define the scope of the new International Office and to devise new policies and approaches as needed.

I was backed up by top management all the way as we developed from a one-person operation to a comprehensive International Office with specialist staff covering international student recruitment, admissions, student experience, exchanges, outbound mobility, partnerships, pathway programmes, logistics and administration. Because I sat on the University Management Team, we were able to engage with other areas of university operations too – from marketing to the curriculum.

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Graduate outcomes and employability

Posted on 24 Jun 2020 at 10:34 by Vicky Lewis

At the heart of international strategy

The Summer 2020 edition of the EAIE’s Forum magazine focuses on Employability for the 21st Century. Among a EAIE Forum Summer 2020 - Employabilitywealth of fascinating articles is one by Louise Nicol (Asia Careers Group) and me: What Happens After Graduation? (pdf download)

Our piece starts by observing that, ‘whether graduates seek work in the host country or the sending country, it’s in the best interest of both national governments and individual institutions to facilitate international students’ transition into the workforce and accurately track employment trends’.

Australian and UK governments have both stressed the importance of graduate outcomes. At the same time, research shows that career impact is a key factor for international students when choosing their future university.

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Time to move on from the internationalisation strategy?

Posted on 16 Jun 2020 at 15:24 by Vicky Lewis

Shifts in terminology and attitude

In my recent conversation with Elspeth Jones (Jones, E. & Lewis, V. (2020) In conversation - Evolution of UK International Education Strategy, June 2020), we discussed the evolution of UK HEI international strategies.

Evolution of HEI international strategiesI outlined the progression from economically motivated strategies with an almost exclusive focus on recruiting international students (in the late 1990s, early 2000s) to broader internationalisation strategies (in the late 2000s, early 2010s). The latter were more comprehensive in scope but still relatively inward-looking, focusing on making different functions, policies and processes within the institution ‘more international’. More recently, we have started to see global engagement strategies, which are more outward-facing, with an emphasis on building long-term international relationships and engaging responsibly with communities on a global scale to serve the common good.

There is an opportunity for the next generation of strategies to reflect a subtle shift from an attitude of ‘how can the wider world contribute to our institution’s success?’ towards ‘how can our institution contribute to the success of the wider world?’.

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Back to the Future

Posted on 1 Jun 2020 at 13:24 by Vicky Lewis

Going Global 2006 (not a typo...)

Going Global 2020June will be a month that includes some interesting-sounding live webinars to replace the British Council’s cancelled Going Global 2020 conference.

In addition to the ‘after the storm’ type sessions triggered by the Covid-19 crisis, there are some familiar (but nonetheless valuable) themes. Topics include: improving employment outcomes in a changing world; diversity, equity and inclusion in HE; the future of transnational education; and reaching the Sustainable Development Goals.   

This morning, I happened be leafing through my DBA thesis, completed way back in the mists of time (2007), long before Brexit, long before coronavirus. The thesis is on ‘integrated internationalism’ in UK higher education and looks at the drivers for and approaches to internationalisation within the UK HE sector at that time (mid-2000s).

Within the thesis, I stumbled across my summary of the 2006 Going Global conference (this was only the second time the conference had run).

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The Travelling Mindset

Posted on 20 May 2020 at 14:46 by Vicky Lewis

An Alternative to Jetting Round the World

(Alternative to) jetting round the worldIn a recent update to Halpin friends and fellows, our attention was drawn to a fascinating article on The Book of Life website entitled On Confinement.

Drawing on the thinking of 17th century French philosopher, Blaise Pascal, it challenges the belief that ‘we must always go to new places in order to feel and discover new and worthwhile things’ and urges us to make the most of what is close at hand.

Towards the end of the 18th century another Frenchman, Xavier de Maistre, ‘decided to study the wonders and beauty of what lay closest to him, entitling the account… A Journey Round my Room’.

What really struck me about this was the insight that ‘the pleasure we derive from journeys is perhaps dependent more on the mindset with which we travel than on the destination we travel to. If only we could apply a travelling mindset to our own rooms and immediate neighbourhoods, we might find these places becoming no less interesting than foreign lands.’

He suggests that the chief characteristics of a travelling mindset are receptivity, appreciation and gratitude. And that ‘crucially, this mindset doesn’t need to wait for a faraway journey to be deployed’.

It seems to me that, at a time when we cannot jet round the world and when we have an opportunity to shake off our environmentally damaging addiction to long-haul travel, this is a very pertinent message. And a useful lens through which universities might consider their aspirations for Internationalisation at Home.

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Ditching the dichotomies in international HE

Posted on 6 May 2020 at 11:40 by Vicky Lewis

Commonality, not difference

Ditching the dichotomiesWhen it comes to international higher education, we are very fond of putting things in boxes and framing them in terms of dichotomies.

  • International students vs. domestic students.
  • ‘Sending’ countries vs. ‘receiving’ countries.
  • TNE students vs. ‘true’ international students.
  • Distance learning vs. ‘standard’ programmes.
  • Internationalisation ‘at home’ vs. internationalisation ‘abroad’.

This desire to categorise can be unhelpful, highlighting differences at a time when the boundaries between many of these categories are becoming increasingly blurred.

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No going back (in a good way)

Posted on 21 Apr 2020 at 14:26 by Vicky Lewis

Changes to hold on to

No going backWithin the higher education sector (and beyond), we’re starting to read some pieces advising us where to focus our efforts when the coronavirus dust settles, but it’s difficult to get the timing right. Some people may be tuned into forward planning, while others are still in fire-fighting mode.

Simon Anholt, founder of The Good Country Index (which measures what each country contributes to the greater good of humanity), has used Twitter to initiate a new hashtag: #staychanged. The idea is to highlight those positive (often kinder, greener) behaviours that the pandemic has triggered, which we would like to hold on to after it is over.

This blog reflects on institutional behaviours (within UK HE) that we’re seeing now, which are essential during the current crisis and will continue to be valuable if they can be maintained afterwards.  

In each case, I look at how the changed behaviour plays out in the context of international student recruitment.

I’ve selected five changes for the better. (There are doubtless many more.)

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